Professional Support Services

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profsupport2Founded in 2012, Tech Gurus LLC is a Virginia based Swam Certified Women Owned Small Business. Our dedicated professionals provide outstanding professional support services to our clients. Some of key service offerings of Tech Gurus include:

PMO Support

Tech Gurus PMP® certified professionals provide comprehensive PMO Support Services to ensure agency or organizational portfolio, programs, and projects work towards the same mission objectives. Our industry experts apply proven practices, consistent processes while ensuring compliance with federal regulations effecting substantial savings through improved business operations. Our PMO support concentrates on strategic planning, cost management, development of common artifacts and practices with effective PMO oversight through a center of excellence at the portfolio or program level.

IT Helpdesk Support

Tech Gurus staff follows ITIL® service management practices and proven process to provide IT Helpdesk lifecycle support. Our support starts at incident reporting to follow through maintaining and updating incident log, tracking user issues, perform initial diagnostics assign priority by issues for all IT Helpdesk tickets and service requests. Our experience work with IT engineers team to provide reliable and uninterrupted IT services. We provide 24/7 IT helpdesk support from our customer site via email, dedicated phone line, and remote access for all personnel. we maintain single point of communication and connect all service requests and technology concerns for issues resolution, permanent resolution of recurring issues, and policy formulation at the enterprise level.

Database Management Support

Tech Gurus database admin professionals provide data entry, data verification, validation, analysis, and reconciliation support. Our data entry professionals in collaboration with database administrators and IT engineers design destination tables and templates for entering and receiving data from disparate data sources, reviewing data for deficiencies, discrepancies and use standard procedures, checklists, checkpoints for checking the completeness or returning incomplete documents. We perform data verification, validation and reconciliation through a combination of manual and automated processes. Our database engineers perform regression testing, database performance testing and tuning to ensure results are obtained with minimum or zero lag. Comprehensive database management services include data backup and restoration, custom reporting to extract data, data security, access, and regulatory compliance per federal and commercial guidelines and watchdog agencies.

Accounting Support

Tech Gurus provides complete accounting support to our federal and commercial customers. Our accounting support includes forensic accounting for transaction validity, results, and errors. Our staff provides GL to subledger reconciliation, trial balance analysis, undelivered orders analysis, recoveries, allocations and allotments tracking, burn-rate, and spending analysis. Our staff are highly familiar with FASAB, US SGL, and OMB recording and reporting guidelines.

Acquisition Management and Support Services

Tech Gurus are highly familiar with FAR regulations and procurement provisions. Our staff has cradle-to-grave experience in all acquistion activities to help federal agencies manage their procurements in the most efficient manner. TechG contracting staff is familiar with procurement types such as Firm Fixed Price (FFP), Time and Materials (T&M), Cost Reimbursable, and Indefinite Delivery/Indefinite Quantity (IDIQ). Our staff has experience in providing pre-award support to include formulation of acquisition plans, conducting market research, preparation of Performance Work Statements (PWS), Statements of Work (SOWs), Statements of Objectives (SOOs), Requests for Proposals (RFPs), and Requests for Quotes (RFQs). Our staff provides contract administration, procurement versus financial reconciliation, contract closeout, and archiving support services to our clients.

Financial Management Support

Tech Gurus financial managers, senior financial analysts and business analysts are highly familiar with federal and state operating environment. Our financial management support includes, management of funds, such as yearly appropriations, multi-year funds, working capital and Interagency Agreements. Our staff is highly familiar with OMB guidelines, CFO Act 1990, preparation and submission of financial statements. Our staff has extensive experience in performing budgetary and proprietary accounts reconciliation and assisting agency in tracking financial obligations. Our staff prepare custom reports to enable federal stakeholders and decision makers to take well informed decision among various high priority initiatives per the desired merit.

Document Management Support

Tech Gurus staff provide a wide range of document management support services. This includes converting hard copy records to electronic searchable records via OCR enabled scanning. We provide image copy right management, tracking any copy right infringement. Our experienced professional perform copyright verification and validation for any violation. Our professionals provide webcontent management and federal IT 508 compliance through utilization of commercial applications, review, analyzing and interpreting federal 508 guidelines. Our professionals are proficient with federal filing and archiving guidelines for filing, storage, and archiving of federal records.